Deposit £499.99 and under
£13.20 (inc VAT)
Deposit £500 and over
£17.95 (inc VAT)
Deposit £499.99 and under
£19.50 (inc VAT)
Deposit £500 and over
£26.70 (inc VAT)
I’ve used the TDS for all my tenancies since protecting deposits with an independent organisation became law. After researching the schemes available, I decided to use the TDS and have been very happy with the service and professionalism.
As well as the peace of mind of having such a professional organisation to act as an intermediary in any end of tenancy dispute, the TDS web site provides a wealth of information, case studies and legal precedents to guide landlords through the tricky decision-making process. Keep up the good work.
The reason I changed from a competitor scheme to yourselves is because their Dispute Resolution Service is very poor and inconsistent. The main failings are the difficulty to submit evidence, the poor decisions by the adjudicators, the ignoring of photographic evidence, the mistakes by the adjudicators in working out unpaid rent (I had to complain to get the correct amount), the losing of evidence and not acknowledging they had received recorded post days after receipt.
The above failings lead me to have a look at the reviews on Trust Pilot and you have a better feedback score. I have also previously enquired about your dispute resolution service evidence submitting system and it is preferable for me.
As I previously had a letting agent for my property I was really unsure about how to take over management, especially around the deposit. Tenancy Deposit Scheme (TDS) made this a stress free experience for me. Their customer service is excellent, providing friendly and timely advice. No question is too small and it feels like a very personal experience where they know your case well. Thank you TDS!
Use our handy deposit cap calculator to check your tenancy deposits are in line with the Tenant Fees Act that came into force on 1 June 2019 for English tenancies. Tenancy deposits are capped at the equivalent of 5-weeks’ rent for assured-shorthold tenancies with an annual rent of up to £50,000 or 6-weeks’ rent for tenancies with an annual rent of £50,000 or more.
All landlords are required by law to protect any deposits taken for a tenancy within 30 days of receiving the deposit or within 30 days of the tenancy becoming an assured shorthold tenancy. TDS provides government-approved tenancy protection in England, Wales and Northern Ireland to help you meet your legal requirement. Choose between our free Custodial scheme (where TDS holds the deposit) or our Insured scheme (where you hold the deposit) and pay TDS a small fee to protect it.
Once you have protected your tenancy deposit in one of our deposit protection schemes, TDS will issue you with your prepopulated PI. You must give this to your tenant (and any other person who contributed to the deposit) within 30 days of receipt of the tenancy deposit.
Should a dispute arise either mid-tenancy or end of tenancy we offer free resolution services. As a government approved provider of alternative dispute resolution, TDS offers both a free and impartial mid-tenancy mediation and conciliation service, TDS Resolution, as well as an end of tenancy dispute service. If there is no dispute, release the deposit within 10 working days.
Here you can read up on case studies, download templates and guides covering a range of topics including: 10 things to help you get it right; Pets in Rented Properties; Check in/check out reports and inventories, and loads more.