Yesterday, TDS (Tenancy Deposit Scheme) published Letterbox, a member magazine containing information, top tips, news and more on tenancy deposit protection and how to reduce disputes at the end of the tenancy.  TDS has produced three issues of Letterbox, all of which can be found on the TDS Insured website.

In the latest instalment of Letterbox ‘Be Proactive Not Reactive’, TDS takes looks at what has happened over the last few months, including the production of our Deposits Deduction Template and Guide, welcoming ARLA Propertymark CEO David Cox to the TDS board, and TDS Northern Ireland’s win at the ESTAS.

The magazine also looks at trends in the PRS (private rented sector), how TDS engages with customers and members, how adjudications have changed over the years, upcoming TDS Academy courses and an insight into the Operations Teams, in addition to tips and advice about adjudications, preparing for a new tenancy and deposit use clauses.

TDS publishes Letterbox as a way of engaging with members, giving them an insight into TDS and providing advice to make tenancy deposit protection easy. Letterbox contains mini case studies in its ‘Ask an Adjudicator’ section outlining actual cases and how the adjudications decisions that were made. These are designed to help members ‘think like an adjudicator’ when negotiating the release of the deposit at the end of a tenancy.

You can find all three issues of Letterbox here:

Letterbox also features a competition for customers, ‘#RiddleMeThis’ – take a look on the contents page to see if you can solve the riddle!  If so, you can enter the competition for a chance to win a Red Letter Days experience by following TDS on any of its social media platforms and sending your answer in a private message to us (remember, don’t post your message publicly for all to see!).

You can find us at:

Twitter: @TenancyDeposits

Facebook: /TenancyDeposits

LinkedIn: /TenancyDeposits

Instagram: @tenancydeposits

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About TDS

Tenancy Deposit Scheme (TDS) is a Government-approved scheme for the protection of tenancy deposits; TDS offers both Insured and Custodial protection and also provides fair adjudication for disputes that arise over the tenancy deposits that we protect.

We provide invaluable training in tenancy deposit protection and disputes for agents and landlords through the TDS Academy as well as joining with MOL to provide the Technical Award in Residential Tenancy Deposits.

TDS Insured Scheme: where a TDS member can hold the tenancy deposits as stakeholder during the term of the tenancy.

TDS Custodial Scheme: where TDS hold the deposit for the duration of the tenancy.

TDS Academy: TDS provides property professionals with invaluable training in tenancy deposit protection and tenancy deposit disputes.

TDS Northern Ireland: TDS is Northern Ireland’s leading and only not for profit tenancy deposit protection scheme.

TDS can only comment on the process for our scheme, other deposit protection schemes may have a different process/require different steps. Content is correct at the time of writing.

These views are those of the author alone and do not necessarily reflect the view of TDS, its officers and employees.

ARLA|Propertymark: For agents who would like to stay up to date, you can contact Propertymark | ARLA at: By being a member of Propertymark | ARLA you will be eligible for TDS Insured best headline rates.

RLA: If you are a landlord and would like to keep up to date with any changes that may affect you or your responsibilities, you can contact the RLA at: and quote reference: dg715 to receive 25% off your first year’s membership.


14th November 2018

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