System Updates

Introducing a new way to return deposits…

TDS have commissioned a new platform which will improve our dispute resolution process for everyone.

We can now offer a new self-resolution module, which encourages all parties to resolve any outstanding deposit issues, reducing the need for adjudication.

This change also takes us closer to moving all of our schemes [TDS England Wales, TDS Northern Ireland and SafeDeposits Scotland] onto Salesforce.

Here’s what to expect

What are the top benefits to this change?

What’s new

Our product delivery team have made understanding the upcoming changes simple to follow. You can find out how it works by watching the video guides below, or downloading the PDF guides here:

PDF Guidance Documents

Video Guidance